Cancellation Policy

Our Doctors and Allied Health Professionals want to be available for your needs and the needs of all our valued patients.

When a patient does not show up for a scheduled appointment, another patient loses an opportunity to be seen. 

Please note that the following cancellation fees apply for all appointments and will not be covered by your insurance company or Medicare.

General Practitioners (GP)

More than 4 hours notice

Less than 4 hours notice

Cancellation Fee 

No fee

$50 (standard appointment)

$80 (long appointment)


More than 48 hours notice

Less than 48 hours notice/No-show

No fee

$180 (full fee)

Dietitian, Podiatrist, Physiotherapist

More than 24 hours notice

Less than 24 hours notice

No fee


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