Payment Policies and Options

Changes happening to Rooftop Medical Practice Thornleigh starting from Monday 14th June 2021.


CANCELLATION POLICY : There is a cancellation fee for non-attendance of an appointment without notification. Cancellations need to be made 24 hours prior to your appointment in order to avoid paying the cancellation fee. The following fees will be charged which is not covered by your insurance company or Medicare:

General Practitioners [GP's] 

More than 4 hours - No Fee 

Less than 4 hours - $50 (standard appointment)

                                 $80 (long appointment)


More than 48 hours - No Fee 

Less than 48 hours  - $50 

Dietitian, Podiatrist, Physiotherapist 

More than 24 hours - No Fee 

Less than 24 hours - $40 

We are a bulk billing practice and we operate on an appointment basis where walk-ins will also be accommodated in-between appointments. Appointments can be made by calling reception (02 8287 3400) during opening hours or by using our online appointment system.  We accept payment via EFTPOS and credit card. We have the Medicare Easyclaim and Medicare Online facility for Medicare rebates.

Bulk Billing

All patients who hold current Medicare card will be bulk billed for standard consultations. Bulk billing via Medicare online or Medicare Easyclaim.


Health claims and payment solutions for all Allied health services.


We accept payment via EFTPOS and credit card.

Rooftop Medical Practice