Rooftop Medical Practice

Open 6 Days

Quality Care & Services

Appointments Only

Offer Bulk Billing

Opening Hours

Monday 

Tuesday

Wednesday

Thursday

Friday

Saturday 

Sunday

Public Holidays

8:30am - 5:00pm

8:30am - 5:00pm

8:30am - 5:00pm

8:30am - 5:00pm

8:30am - 5:00pm

8:30am - 2:00pm

CLOSED

CLOSED

Pathology Hours

Monday - Saturday

Sunday

8:30am - 12:00pm

CLOSED

 

Appointments

GP Consultations are done by appointments only. Appointments can be made by calling (02) 8287 3400. Alternatively, you can book online via HealthEngine. Appointments are not required for blood tests and other pathology if you already have a pathology referral. Please be advised that a cancellation fee applies for non-attendance (no-show) of an appointment. Please click here for more information.

Walk-In

Our practice generally does not accept walk-ins. However, we may consider walk-in patients based on urgency and doctors' availability.

Telehealth Consultations

We currently offer telephone consultations for all patients who have Medicare. Once booking is made, the GP will call you for the consultation. If you are a NEW PATIENT and have booked for a telephone consultation, please complete the new patient form and email it to reception@rtmpt.com.au BEFORE your appointment. The form can be downloaded from here

Childhood immunisations, influenza and other vaccinations remain face-to-face - all patients will be subject to screening questions prior to their appointment to enhance COVID safety. 

 

Waiting Times

Due to the unpredictable nature of patient care, prolonged waiting times can be expected. We understand that your time is valuable and while our team will try to be as accommodating as possible, your patience, cooperation and respect to our staff would be much appreciated. Any form of harassment, abuse and discrimination will not be tolerated.

 

Cancellation Policy

Our Doctors and Allied Health Professionals want to be available for your needs and the needs of all our valued patients. When a patient does not show up for a scheduled appointment, another patient loses an opportunity to be seen. Please note that the following cancellation fees apply for all appointments and will not be covered by your insurance company or Medicare.

General Practitioners (GP)

More than 4 hours notice

Less than 4 hours notice

Cancellation Fee 

No fee

$50 (standard consult)

$80 (long consult)

Psychologist

More than 48 hours notice

Less than 48 hours notice

No-show

No fee

$180 (full fee)

$180 (full fee)

Dietitian, Podiatrist, Physiotherapist

More than 24 hours notice

Less than 24 hours notice

No fee

$40

 

IMPORTANT UPDATES

Last updated 29 OCT 2021

FACE-TO-FACE APPOINTMENTS

IF YOU ARE FULLY VACCINATED FOR COVID

We are now resuming face-to-face appointments for all fully COVID vaccinated patients. Patients can book by calling reception or online using HealthEngine. To book face-to-face appointments on HealthEngine, please select "General Appointment". If you have any cold/flu symptoms, you must have a negative COVID test 24-72 hours prior to making an appointment, even if you are double vaccinated. Our practice will continue to offer telehealth consultations for GP appointments. 

IF YOU ARE NOT VACCINATED FOR COVID

Unvaccinated patients must have a negative COVID test 24-72 hours prior to making an appointment. A screenshot of negative COVID result will need to be emailed to reception@rtmpt.com.au before the appointment. If you and/or a child requires urgent medical attention, please call reception on (02) 8287 3400 and our team will make efforts to organise for you and/or the child to be seen ASAP by one of our doctors.  

COVID-19 BOOSTER VACCINES

All individuals aged 18 years and above are now eligible to receive a Pfizer booster vaccine regardless of the initial COVID vaccine received. You must wait 6 months after your second COVID vaccine to receive the booster shot. Please call us on 8287 3400 to make a booking.     

WHERE TO FIND US

Our Location

ADDRESS:
Thornleigh Marketplace (Rooftop Level)
Office 2, 263 Pennant Hills Rd, Thornleigh, NSW 2120

Enter rooftop carpark through access ramp on Wood St.

POSTAL ADDRESS:
PO BOX 100 Thornleigh NSW 2120

 

MANDATORY FACE MASK

Your friendly local medical practice

We are a comprehensive bulk billing Medical Centre catering for all members from the community seven days a week. At Rooftop Medical Practice, our skilled doctors continuously strive to provide quality health care in our modern and accessible premises. We are located on the rooftop car park of  Thornleigh Market Place, on Comenarra Parkway. There is ample parking right in front of the practice and easy access to our premises. We service the suburbs of Thornleigh, Cherrybrook, Pennant Hills, Normanhurst, Wahroonga, Beecroft and other neighboring areas of Thornleigh.

© 2021 Rooftop Medical Practice Thornleigh