Influenza Vaccination 2025​
PRIVATE FLU VACCINES - in stock
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Cost: $20 per flu vaccine (Brand: FluQuadri - Quadrivalent Inactivated Vaccine)
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Age group: for anyone aged from 5 - 64 years with no chronic medical conditions
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STATE-FUNDED FLU VACCINE STOCK - in stock ​
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Cost: free
Eligibility criteria:
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for children aged 6 months to 4 years;
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pregnant person;
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anyone aged 65 years and over;
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anyone with a chronic medical condition (e.g. Diabetes, Heart Disease, Severe Respiratory Disease; Cancer with active treatment)
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NSW RSV Prevention Program
The new NSW RSV Prevention Program aims to protect newborn and at-risk infants against RSV and reduce RSV-associated infections and hospitalisations through the transfer of maternal antibodies to the fetus during pregnancy, or provision of passive immunisation to infants not protected by maternal vaccination and eligible at-risk infants.
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Abrysvo® is funded for pregnant women under the National Immunisation Program (NIP) and recommended at 28 to 36 weeks gestation.
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From 17 March 2025, NSW Health will fund nirsevimab (Beyfortus™) for:
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infants at birth not protected by​​ maternal RSV vaccination or who have risk conditions for severe RSV disease
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children up to 24 months of age with risk conditions for severe RSV disease entering their second RSV season and
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NSW RSV Vulnerable Babies Program catch-up for infants born from 1 October 2024 to 16 March 2025 who are not protected by maternal vaccination and did not receive nirsevimab at birth.​
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Our Services
Appointments Only
01. Bookings
GP appointments can be made over the phone or online via HotDoc. Appointments are required for all medical needs including repeat scripts, results and referrals. Our doctors do not accept clinical requests from patients via email. Bookings are not required for pathology tests if you already have a pathology referral from your GP.
02. WALK-IN
We generally do not accept walk-ins. However, we may consider walk-in patients based on urgency and doctors' availability. For any urgent/life-threatening health concerns, please ring 000 or go to your nearest hospital.
03. TELEHEALTH
Please DO NOT book for a phone consult if:
- You are a new patient (unless you have a current COVID-19 infection); or
- You are a registered patient of the practice but have not had a face-to-face visit with one of our doctors in the past 12 months.
04. Wait Time
We understand that your time is valuable and while we try our best to remain on time, please be aware that delays and unexpected occurrences can happen. Your patience and cooperation is appreciated. Any form of harassment, verbal abuse or discrimination towards our staff will not be tolerated.
05. RESULTS
Our admin and nursing staff will send you a SMS notification/phone call/email when your results are available. Patients will need to book for a follow-up appointment with the GP to discuss the results. For any urgent results/recalls, patients will be contacted by phone.
06. AFTER-HOURS
If you require medical attention for non-urgent medical issues during after-hours, please contact National Home Doctors on 13SICK (13 74 25) to arrange for a home visit. If you are experiencing a medical emergency, please contact triple 0 or go to your nearest local hospital emergency department.
Late Cancellation & No-show Policy
Please provide us with two hours notice if you wish to cancel or change your GP appointment. An non-rebatable fee applies for any missed appointments or late cancellations with less than two hours notice. Please see the cancellation fee list below.
Cancellation Fee List
GENERAL PRACTITIONERS
Standard consult $50
Long consult $75
Minor procedures $75
PHYSIOTHERAPIST
PODIATRIST
Less than 24hr notice $50
More than 24hr notice No fee
PSYCHOLOGIST
Less than 24hr notice $80
More than 24hr notice No fee
We kindly request patients to arrive on time for their appointment. As our standard appointments are 15 minutes, if you are running more than 10 minutes late, your appointment will need to be rescheduled.
Communication Policy
PHONE
Our practice reception hours is open from:
- Monday to Friday 8:30am to 4:30pm
- Saturday 8:30am to 1:30pm
Please note our phone line closes 30mins before our business closing time.
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Our team will endeavour to respond to patient emails during our operating hours Mon-Fri from 8:30am to 5:00pm and Saturday 8:30am to 2:00pm. Please be advised our reception email is for administrative purposes only. Our doctors do not respond to or give medical advice to patients' clinical questions via email. If you need urgent medical attention, please dial 000 or attend your nearest local hospital.
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PROVIDING FEEDBACK OR COMPLAINTS
If you would like to give constructive feedback or lodge a complaint, please call or send to us in formal writing via email and it will be addressed accordingly by one of friendly staff members within 2-5 business days.
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PATIENT AGGRESSION/VIOLENCE
Everyone deserves to be safe and treated with respect. While we are committed to treating our patients and their families with courtesy and respect, please be advised that we do not tolerate any form of verbal and physical abuse towards our staff. We have the right to terminate calls or ask people to leave if any individual or their family member behaves in a way that threatens the safety and wellbeing of our staff and other patients in the practice.
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Where to Find Us
ADDRESS
CONTACT
OPENING HOURS
Thornleigh Marketplace (Level 1)
Office 2, 263 Pennant Hills Rd
Thornleigh, NSW 2120
Mon - Fri
Saturday
Sunday
Public holidays
8:30am – 5:00pm
8:30am – 2:00pm
CLOSED
CLOSED
It is health that is real wealth and not pieces of gold and silver."
- MAHATMA GANDHI
At Rooftop Medical Practice, our skilled doctors, nurses and allied health staff are dedicated to providing quality care and health services that are individualised and tailored to your needs so that we can help you achieve the best possible outcome on your health journey. We are fully accredited under AGPAL which certifies our standards of practice and demonstrates that we are committed to continuous improvement in the provision of safe and quality health care to our patients.
Come and visit us at our modern and easily accessible practice with ample parking. We are located on the rooftop carpark of Thornleigh Marketplace on the Comenarra Parkway.